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CUSTOMER SERVICE

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At Innotech Aqua we do not deliver projects. Rather we build partnerships. Partnerships based on trust and service excellence. This means that getting it right first time should be a minimum expectation, not something we strive for.

Our strength is our passion for delivery. We do not waste time, we do not haggle over minor contract variations and we never look to cut corners in delivery. If we cannot deliver a project outcome to the highest standard, then we don’t accept the work.

We also recognise that things go wrong, machinery needs maintenance, that things change with time. We do not want our customers to tell us that something is wrong. We want to know about the problems before our customers do and as far as possible, have the problems fixed before they impact the customers business.

To this end we follow a strict planned maintenance schedule, designed to meet the specific requirement of the customers business. In the back office we have team of people looking at trends and working to prevent problems before they happen.

We provide ourselves on being easy to do business with and we can be contacted via:

1.) SMS :- +91-73199 41599
2.) Missed call :- +91-73199 41599
3.) Email :– Click here
4.) Toll Free Telephone:- 1800-212-6512
5.) Internet (Post Your Enquiries)

Our technical team is ready 24/7/365 to dispatch experienced field service engineers to meet you, resolve the issues, and build the partnership.

Our Operations Director working with the maintenance staff.

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